A moving company is a business that helps customers relocate to a new home. The

business can offer a variety of services, including packing, unpacking, storage and

car transport. Some companies have a local presence while others are interstate or

international in scope.

Customers should read reviews and ask questions before choosing a moving

company. They should also check if the company offers virtual home walkthroughs

to estimate the cost. Then, they can compare prices and services between

companies. They should also make sure they understand the difference between a

binding and non-binding estimate, which determines their rights and responsibilities.

The moving company should also provide them with a pamphlet that explains their

rights and responsibilities when they sign the contract.

Customer satisfaction is key for a successful moving company. SEKA Moving &

Storage, for example, promises to personalize their service to meet each customer’s

needs. Its staff has been trained to provide a positive experience, from start to

finish. This is one of the reasons why it has a 98% customer satisfaction rating.

The best moving companies are licensed and insured. They should be registered at

the state level and have an active United States Department of Transportation

(USDOT) and Motor Carrier (MC) number. These numbers can be checked online at

the Federal Motor Carrier Safety Administration’s website. The DOT and MC numbers

help prevent rogue moving companies from taking advantage of consumers, as they

are illegal to operate without these credentials.

When evaluating a moving company, it’s important to consider the types of services

offered, the price range and the company’s reputation. Some full-service moving

companies only offer local moves, while others can arrange for interstate or

international relocations. It’s also helpful to know whether the mover has a

warehouse or other facilities for storing your belongings during the transition

process.

Many moving companies are busy on weekends and holidays, so it’s a good idea to

book them well in advance. Customers should also ask about extra mileage fees and

other potential charges. Some movers also charge extra for stair climbing and

elevator use, so it’s a good idea for customers to review their contract carefully to

understand these charges.

Some movers require a deposit to secure their services, while others bill clients at

the end of their move. The former method provides more transparency, as the

customer knows exactly what they are getting for their money. Some movers also

have specific policies regarding the handling of certain items. For example, some

companies won’t move items with high intrinsic value, such as cash, financial or

medical records and medicines. Others have specific restrictions on items like hot

tubs and safes, which may require additional materials, care or space to pack.

Lastly, some movers won’t transport food. This is why it’s important to double-check

with each mover on their list of prohibited items before hiring them. Also, be sure to

check whether the company will donate leftover nonperishables to a food bank. umzugsunternehmen